Privacy Policy

This Policy applies to personal information we process as a provider of the Service at tryfuchka.com. It should be read together with our Terms of Service.

When you import or message prospects, you decide what contact data to bring into fuchka. In that case you are typically the controller of prospect data, and we process it on your instructions to provide the Service. You are responsible for having a lawful basis to collect and use that data.

Account and profile. Name, email address, password (hashed), authentication provider identifiers (for example Google account IDs), and settings you configure.

Billing. Subscription plan, payment status, invoices, and related identifiers from our payment processor. We do not store full payment card numbers on our servers; cards are handled by our payment provider.

Connected accounts. When you connect LinkedIn, email (Gmail/Outlook), WhatsApp, or similar channels through our integration partners, we receive tokens and account metadata needed to send messages, sync threads, and keep connections healthy. Message content and attendee details may sync into your fuchka inbox.

Customer workspace data. Offering briefs, websites or files you submit for research, outreach instructions, drafts, contacts and enrichment fields, activity events, sequence configuration, and related product data.

Usage and device. Log data such as IP address, browser type, approximate location derived from IP, pages viewed, feature usage, crash and diagnostic events, and cookies or similar technologies for authentication and preferences.

Communications. Messages you send us (support, feedback, calendar booking) and transactional emails we send you.

We use personal information to:

• Provide, operate, secure, and improve the Service
• Authenticate users, manage sessions, and prevent abuse or fraud
• Run enrichment, scoring, AI drafting, and related features you request (which may involve sending prompts and relevant context to AI providers)
• Process subscriptions, credits, trials, and payments
• Send transactional messages (verification, security, billing) and, where allowed, product updates
• Comply with law and enforce our Terms

We do not sell your personal information. We do not use your private LinkedIn, email, or WhatsApp message content to train public foundation models for unrelated third parties.

If you are in a jurisdiction that requires a legal basis (such as the EEA/UK), we typically rely on: performance of a contract (providing the Service); legitimate interests (security, product improvement, fraud prevention); consent (where we ask for it); and legal obligations.

We share information with:

• Service providers that help us host infrastructure, authenticate users, send email, process payments, enrich contacts, connect messaging channels, and run AI features — under contractual obligations to protect data
• Platforms you connect (for example LinkedIn, Google, Microsoft, WhatsApp) as needed to carry out actions you initiate
• Professional advisors and authorities when required by law or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality

Typical categories of processors include our cloud/database host, authentication provider, payment processor (Dodo Payments), email delivery (Resend), messaging/account connectivity (Unipile), contact enrichment (such as Prospeo), and AI inference providers (accessed via gateways such as OpenRouter). Exact vendors may change as we operate the Service.

We are based in India and may process data in India and other countries where our providers operate. Those countries may have different data-protection laws than your home country. Where required, we use appropriate safeguards for cross-border transfers.

We retain personal information for as long as your account is active and as needed to provide the Service, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements. You may request deletion of your account; residual copies may remain in backups for a limited period, and we may retain limited records where legally required.

We use administrative, technical, and organizational measures designed to protect personal information, including encrypted transport, access controls, and hashed passwords. No method of transmission or storage is completely secure; you use the Service at your own risk regarding residual security risk.

Depending on where you live, you may have rights to access, correct, delete, or export personal information, object to or restrict certain processing, and withdraw consent where processing is consent-based. To exercise these rights, email operations@tryfuchka.com. We may need to verify your request.

You can disconnect integrations in-product, update account settings, and unsubscribe from non-essential marketing emails via the link in those messages. Transactional and security emails may still be sent.

We use cookies and similar technologies that are necessary to keep you signed in, remember preferences, and secure the Service. We may also use limited analytics cookies or similar tools to understand product usage. You can control cookies through your browser settings; blocking necessary cookies may break sign-in or core features.

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

We may update this Policy from time to time. We will post the revised version on this page with an updated effective date. Material changes may also be communicated by email or in-product notice where appropriate.

Privacy questions or requests: operations@tryfuchka.com.

Operator: fuchka, Mumbai, Maharashtra, India.